1 Introduction

Welcome to Printomatic. These Terms of Service ("Terms") govern your access to and use of our website, products, and services, including our 3D printing pens, PLA filaments, and related accessories. By visiting our store or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site.

2 Eligibility & Accounts

You must be at least 18 years old, or using this site under the supervision of a parent or guardian, to place an order. If you create an account with us, you are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account.

3 Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, pricing errors, or suspected fraud.

• Prices are listed in the currency shown at checkout and may change without prior notice.
• Payment must be received in full before an order is processed and shipped.
• We use secure, third-party payment processors; Printomatic does not store your full payment card details.

4 Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed. Printomatic is not responsible for delays caused by couriers, customs, or events beyond our reasonable control. Shipping costs and free-shipping thresholds are as displayed at checkout.

5 Returns & Refunds

We stand behind our products with a 30-day money-back guarantee. Items must be returned in their original condition and packaging. Please refer to our Refund Policy page for full details on eligibility, timelines, and the return process.

6 Acceptable Use

Our 3D pens are intended for creative and educational use. When using this website, you agree not to:

• Use the site for any unlawful purpose or in violation of any applicable regulations.
• Attempt to gain unauthorized access to our systems, accounts, or data.
• Copy, resell, or redistribute our content without written permission.

7 Intellectual Property

All content on this site - including the Printomatic name, logo, product photography, graphics, and text - is the property of Printomatic and protected by applicable copyright and trademark laws. It may not be used without our prior written consent.

8 Limitation of Liability

Printomatic products should be used according to the included safety guidelines, especially around children. To the fullest extent permitted by law, Printomatic shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

9 Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated revision date. Continued use of the site after changes are posted constitutes acceptance of the new Terms.

10 Governing Law

These Terms are governed by and construed in accordance with the laws applicable in our place of business, without regard to conflict-of-law principles.

11 Contact Us

If you have any questions about these Terms, we're here to help.